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Client Single Logon is the feature which uses the Windows Service "Lotus Notes Single Logon."
With Client Single Logon, if an administrator changes the user's password directly in AD, the password for the user's Notes ID file will not be synchronized. Is this what is occurring in your situation?
If a user changes his password on his workstation, his Notes ID file password should automatically be synchronized if everything is set up correctly.
Lotus Notes 8.5 supports both Notes client single logon and Notes shared login, which is new in 8.5.
You may want to review Notes Shared Login and see if it may work better for you. Notes Shared Login (and not Client single logon) is also recommended if you choose to use the ID vault.
Feedback response number NEKO87BU6R created by ~Fritz Refooman on 07/13/2010